Crimson Web Design has a service agreement because it protects both parties. It clearly states what we are providing you, how much it costs, how we provide it, and how you are paying for it.
Personally, we’ve never been a fan of service agreements. We would like to make a fair deal over a solid handshake and that would be that. But we live in a world where we’ve been taught to cross all the L’s and dot all the Q’s (or something like that). So it is good business practice to document everything so everyone is happy.
Our service agreement is very straightforward though. We’ll fairly modify it with you to suit your needs. Contact us and we’ll send you a copy for review.